SHIPPING POLICY
Thank you for visiting and shopping at logosgear.com! Logos Gear ships all of our orders via USPS/UPS/FedEx/DHL. You will receive an email update with your tracking number once your order has shipped.
Processing and Delivery Times
All orders are processed within 2 days. Standard/Economy shipping is free and typically takes between 2-4 business days, for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number to track your order. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
Customs Fees and Import Taxes
Logos Gear is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).
RETURN AND REFUND POLICY
Return & Refund Policy
Thank you for shopping at Logos Apparel. We appreciate your business and want to ensure you're fully satisfied with your purchase. If, for any reason, you're not completely happy with your purchase, please review our return and refund policy below.
Return Window
You can return your purchased items within 14 days.
Return Conditions
To be eligible for a return, your item must:
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Be unused, in the same condition and not washed
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Be in the original packaging
Return Process
To initiate a return, please click the link below. We will provide you with instructions on where to send your return.
The customer is responsible for paying the shipping costs for returning items. Shipping costs are non-refundable.
Return Address
Logos Apparel llc, 7521 S Olympia Avenue West #1001, Tulsa, OK 74132
Refunds
Once we receive and inspect your returned item, we will send you an email to confirm its receipt and notify you about the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original payment method within 3 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange your item for the same product, please submit a ticket below.
Late or Missing Refunds
If you haven't received your refund yet, first check your bank account again, then contact your credit card company or payment provider. It may take some time before your refund is officially posted. Your refund is submitted as soon as your package has been received back to us and is in good order.
If you've done all of this and you still have not received your refund, please contact us at j@logospost.shop.
Contact Us
If you have any questions about our return and refund policy, please contact us by submitting a ticket below. We value your satisfaction and want to ensure that the return process is convenient and efficient for you. If you have any further questions or need assistance with your return, please don't hesitate to reach out to our customer support team. We're here to help make your shopping experience exceptional from beginning to end.